This Privacy Policy explains how ScaleUp Simple, operated by Kwik Enterprises LLC ("ScaleUp Simple", "we", "us", or "our"), collects, uses, and protects your information when you use our AI-powered back office solutions for service-based businesses, visit our websites, or communicate with us by SMS, email, or other channels.
We are committed to maintaining your trust and handling your personal information in a responsible, transparent, and secure manner.
We collect information to provide and improve our AI-powered back office solutions and to communicate with you about our services. The information we may collect includes:
We use the information we collect for the following purposes:
Service Delivery: To configure, operate, maintain, and improve our AI-powered back office solutions, and to personalize your experience.
Account Management: To create and manage your account, authenticate your identity, and provide technical and customer support.
SMS & Email Communication: To send you transactional messages (such as alerts, confirmations, and service updates), customer support messages, and—where permitted—informational or promotional messages about our services.
Payments & Billing: To process payments, manage subscriptions, issue invoices, and prevent fraud.
Analytics & Improvements: To monitor performance, analyze trends and usage, develop new features, and improve the security and reliability of our services.
Legal & Compliance: To enforce our agreements, comply with legal obligations, and protect the rights, property, or safety of ScaleUp Simple, our customers, and others.
ScaleUp Simple may use SMS/text messaging to communicate with you about your account, service updates, reminders, support, and—where permitted—informational or promotional content related to our offerings. We use registered 10DLC (10-digit long code) numbers and follow applicable A2P 10DLC requirements.
By providing your mobile phone number to ScaleUp Simple and opting in (for example, by checking a box, submitting a form that references SMS, or replying with a keyword), you expressly consent to receive SMS/text messages from us at the number you provide. Your consent is not a condition of purchasing any product or service, unless explicitly stated.
Depending on your plan, you will receive approximately 2-5 SMS/email messages per scheduled consultation. Msg & data rates may apply depending on your mobile carrier plan. Please contact your mobile carrier for details about your messaging and data plan.
To opt out of receiving SMS/text messages from us, text STOP to any message we send. After you send STOP, we may send one final message to confirm your opt-out.
You can also opt out by:
• Texting STOP to (508) 720-8548
• Replying STOP to any message from us
• Emailing [email protected]
We do not sell, share, or rent your phone number or SMS opt-in data to third parties for marketing or any other purpose.
When you opt in to receive SMS messages from ScaleUp Simple:
Your phone number and SMS consent are used exclusively to send you the appointment reminders, service updates, and communications you have explicitly agreed to receive
We never share your phone number with marketers, advertisers, data brokers, or other third parties
We never sell your SMS opt-in information
We never rent or lease your contact information to outside organizations
Your phone number is stored securely in our system and used solely for the services you've requested from ScaleUp Simple
For more information about how we protect your data, see Section 4 (Information Sharing) and Section 5 (Data Security).
Carriers are not liable for delayed or undelivered messages. We may change or terminate our messaging program at any time, and we will provide notice where required by law.
We do not sell or rent your personal information to third parties. We may share your information only as described below:
We may share aggregated or de-identified information that does not reasonably identify you personally for research, analytics, benchmarking, or other business purposes.
We use industry-standard technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. These measures may include encryption in transit, access controls, secure hosting environments, and regular monitoring for security vulnerabilities.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Depending on your location and applicable law, you may have certain rights regarding your personal information. Subject to legal limitations, these may include:
To exercise your rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling your request, and we will respond within the timeframe required by applicable law.
Our SMS program is designed to comply with applicable A2P 10DLC guidelines and carrier rules:
We clearly disclose the nature of messages you may receive when you opt in.
We obtain your express consent before sending non-transactional or marketing SMS messages, where required.
We honor all STOP and opt-out requests in a timely manner.
We provide HELP instructions in our SMS messages so you can reach support.
We retain opt-in and opt-out records as required by carriers and applicable regulations.
We do not sell, share, or rent your phone number or SMS data to third parties.
We collect explicit opt-in consent before sending any messages
Our opt-in form is located at: https://app.scaleupsimple.com (your landing page URL)
Users cannot access our services without providing consent via checkbox
Our websites and communications may contain links to third-party sites or services that are not controlled by ScaleUp Simple. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any information.
Use of our services is also governed by our Terms of Service. Please review the Terms of Service carefully, as they include important provisions governing your use of ScaleUp Simple, including limitations of liability, disclaimers, and dispute resolution terms.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, provide additional notice (such as by email or a prominent notice on our website).
Your continued use of our services after any changes take effect constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, our SMS program, or how we handle your information, please contact us:
Business Name: ScaleUp Simple
Legal Entity: Kwik Enterprises LLC
Email: [email protected]
Phone: (508) 709-1546
Location: Massachusetts, USA
Mailing Address Available upon request
Business Address: Worcester, MA, USA
Website: https://app.scaleupsimple.com
We will make reasonable efforts to respond to your questions or requests promptly and in accordance with applicable law.